Certificate II in Health Support Services

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This qualification reflects the role of workers who provide support for the effective functioning of health services.
At this level workers complete tasks under supervision, involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.

General Course Information

Course CodeHLT23215
FacultyVET
SectorVocational Education & Training - VET
AwardCertificate II
Apprenticeship availableNo
Year OfferedAttached to Correctional Services Project
Full Time Equivalent (FTE)1
Units RequiredTotal 12Core 4Elective 8
Nominal HoursMinimum 296Maximum 312
Last updateTuesday, 28 June 2016 03:12 pm
Department: -

Course Information Contact

Telephone1800 677 095
Fax(08) 8939 7327
Emailstudent.support@batchelor.edu.au

Course's Descriptors



Admission Requirements

Nil

Course Requirements

Nil

Course Structure

To achieve a Certificate II in Health Support Services a total of TWELVE (12) units of competency must be completed. This comprises of FOUR (4) core units of competency and EIGHT (8) elective units of competency as outlined in the packaging rules.

Unit Summary

Unit CodeTitleHours
Core Units
CHCCOM005Communicate and work in health or community services30
CHCDIV001Work with diverse people40
HLTINF001Comply with infection prevention and control policies and procedures25
HLTWHS001Participate in work health and safety20
Elective Units
HLTHSS003Perform general cleaning tasks in a clinical setting20
CPPCLO2001AMaintain hard floor surfaces15
CPPCLO3014AMaintain 'clean room' environments10
CPPCLO2019ASort and remove waste and recyclable materials10
CPPCLO2017AClean wet areas20
CPPCLO2033APlan for safe and efficient cleaning activities15
CPPCLO2035AMaintain cleaning storage areas15
FSKRDG10Read and respond to routine workplace information15

Individual Unit's Descriptors


Core


Communicate and work in health or community services

Code - CHCCOM005 Contact Hours - 30
This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Work with diverse people

Code - CHCDIV001 Contact Hours - 40
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Comply with infection prevention and control policies and procedures

Code - HLTINF001 Contact Hours - 25
This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks. This unit applies to individuals working in health and direct client care contexts

Participate in work health and safety

Code - HLTWHS001 Contact Hours - 20
This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, either under direct supervision or with some individual responsibility.

Elective


Perform general cleaning tasks in a clinical setting

Code - HLTHSS003 Contact Hours - 20
This unit describes the skills and knowledge required to perform general cleaning duties to maintain a clinical area in a clean, tidy and fit for use condition. This unit applies to a variety of workers in the community services and health industry. Tasks may be performed under limited supervision and under predetermined guidelines as part of a broader health or community services role or as part of a specialised cleaning role.

Maintain hard floor surfaces

Code - CPPCLO2001A Contact Hours - 15
This unit of competency specifies the outcomes required to clean hard floor surfaces. The unit applies to both manual and mechanical methods of cleaning hard floor surfaces. It requires the ability to assess the extent of a cleaning task through understanding client requirements and applying company policies and procedures. Selecting the appropriate equipment, chemicals and methods is essential to performing the task safely and efficiently.

Maintain 'clean room' environments

Code - CPPCLO3014A Contact Hours - 10
This unit of competency specifies the outcomes required to maintain ‘clean room’ environments. Cleaning in a ‘clean room’ environment is a specialised field of cleaning. The unit is an introduction to this type of cleaning and focuses on the need to exercise caution when selecting cleaning methods to ensure safety of personnel and equipment. The unit requires the ability to assess the extent of the cleaning task through knowledge of the characteristics of a ‘clean room’ environment and by applying and understanding client requirements and company policies and procedures in order to perform the task. Selecting the appropriate equipment, chemicals and methods is essential to performing the task safely and efficiently.

Sort and remove waste and recyclable materials

Code - CPPCLO2019A Contact Hours - 10
This unit of competency specifies the outcomes required to remove waste from an area that is being cleaned and transfer it to a waste disposal point, usually specified by the client. Waste collection is usually conducted on a daily basis as part of a regular cleaning routine. The unit requires the ability to assess the extent and types of waste through understanding client requirements and applying company policies and procedures. Selecting the appropriate equipment, chemicals and methods is essential to performing the task safely and efficiently. It is very important to pay careful attention to health and safety issues affecting both the cleaner and the general public.

Clean wet areas

Code - CPPCLO2017A Contact Hours - 20
This unit of competency specifies the outcomes required to clean a wet area so that it is free from soil, odour and hazards. It requires the ability to assess the extent of the cleaning task through understanding client requirements and special characteristics of wet areas, and to apply company policies and procedures in order to perform the task. Selecting the appropriate equipment, chemicals and methods is essential to performing the task safely and efficiently, as is recognising the importance of paying careful attention to health and safety issues.

Plan for safe and efficient cleaning activities

Code - CPPCLO2033A Contact Hours - 15
This unit of competency specifies the outcomes required to plan for safe and efficient cleaning activities. The unit covers general issues that need to be addressed in each work site for each cleaning activity to ensure maximum safety and efficiency. The unit requires the ability to assess cleaning tasks, associated hazards and security issues on the work site, maintain personal safety, and select safe and efficient cleaning methods. These work functions are performed each time a cleaner enters a work site and are carried out within company guidelines.

Maintain cleaning storage areas

Code - CPPCLO2035A Contact Hours - 15
This unit of competency specifies the outcomes required to maintain cleaning equipment and consumable storage areas, which may be a vehicle or premises. The movement and control of equipment, chemicals and consumables used in the provision of cleaning services are also addressed. The unit requires the ability to maintain and operate a safe and efficient cleaning storage area according to legislative requirements. Maintaining the storage area requires the ability to follow established procedures, understand issues associated with storing and using chemicals, and adhere to legislative and public health and safety requirements.

Read and respond to routine workplace information

Code - FSKRDG10 Contact Hours - 15
This unit describes the skills and knowledge required to interpret and respond to information in routine workplace texts in printed or digital format, such as instruction manuals, reports, emails, brochures, work instructions, spreadsheets. The unit applies to individuals who need reading skills at Australian Core Skills Framework (ACSF) level 3 to undertake a vocational training pathway or workplace tasks. This unit is designed for integration and contextualisation with vocational units to support achievement of vocational competency. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Course Authorisation
Last updateTuesday, 28 June 2016 03:12 pm
Approved by
Review DateMonday, 11 July 2016 02:38 am