Certificate III in Community Services

Send to friendSend to friendPDF versionPDF version

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

General Course Information

Course CodeCHC32015
FacultyVET
SectorVocational Education & Training - VET
AwardCertificate III
Apprenticeship availableNo
Year Offered2018 - Intake offered to new and continuing students
Full Time Equivalent (FTE)1
Units RequiredTotal 12Core 5Elective 7
Nominal HoursMinimum 589Maximum 620
Last updateWednesday, 15 November 2017 10:15 am
Department: -

Course Information Contact

Telephone1800 677 095
Fax(08) 8939 7327
Emailstudent.support@batchelor.edu.au

Course's Descriptors


Course Objectives

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations. No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication. This course is being delivered to workers in the NT Safe House program. Typically, these students are already working within the sector and have had some prior on the job training or professional learning.

Course Requirements

To achieve a Certificate III in Community Services a total of Twelve (12) units of competency must be completed. This comprises of Five (5) core units of competency and Seven (7) elective units of competency as outlined in the packaging rules. Thee are no other course requirements

Unit Summary

Unit CodeTitleHours
Core Units
CHCCCS016Respond to client's needs60
CHCCOM005Communicate and work in health or community services30
HLTWHS002Follow safe work practices for direct care work25
CHCDIV001Work with diverse people40
HLTWHS006Manage personal stressors in the work environment25
Elective Units
CHCMHS005Provide services to people with co-existing mental health and alchol and other drugs issues90
CHCCS414AProvide education and support on parenting, health and well being75
CHCDFV301ARecognise and respond appropriately to domestic and family violence50
CHCCCS015Provide individualised support30
HLTAID003 Provide first aid18
CHCCCS023Support independence and wellbeing80
CHCCCS019Recognise and respond to crisis situations45

Individual Unit's Descriptors


Core


Respond to client's needs

Code - CHCCCS016 Contact Hours - 60
This unit describes the skills and knowledge required to respond holistically to client needs. Clients may have a range of issues outside and in addition to the area of immediate focus or expertise of the worker and their organisation. The unit applies to workers in a range of community services contexts who provide person-centred support to clients. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Communicate and work in health or community services

Code - CHCCOM005 Contact Hours - 30
This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Follow safe work practices for direct care work

Code - HLTWHS002 Contact Hours - 25
This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members. This unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, in both centre-based and home-based service provision.

Work with diverse people

Code - CHCDIV001 Contact Hours - 40
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Manage personal stressors in the work environment

Code - HLTWHS006 Contact Hours - 25
This unit describes the skills and knowledge required to maintain health and wellbeing by preventing and managing personal stress. This unit applies to work in a range of health and community services settings, in particular work roles that operate in high stress situations and circumstances. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Elective


Provide services to people with co-existing mental health and alchol and other drugs issues

Code - CHCMHS005 Contact Hours - 90
This unit describes the skills and knowledge required to assess capacity to support people with co-existing mental health and alcohol and other drugs issues and to work collaboratively to provide support and facilitate links to other services. This unit applies to work with people with co-existing mental health and alcohol and other drugs (AOD) assessments in a range of community services work contexts. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Provide education and support on parenting, health and well being

Code - CHCCS414A Contact Hours - 75
This unit describes the knowledge and skills required to provide education and support in a small group or one to one setting and or for community members on for effective parenting behaviour, general health and well being issues.

Recognise and respond appropriately to domestic and family violence

Code - CHCDFV301A Contact Hours - 50


Provide individualised support

Code - CHCCCS015 Contact Hours - 30
This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations. This unit applies to workers who provide support under direct or indirect supervision in any community services or health context. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Provide first aid

Code - HLTAID003 Contact Hours - 18
This unit of competency describes the skills and knowledge required to provide a first aid response to a casualty. The unit applies to all workers who may be required to provide a first aid response in a range of situations, include community and workplace settings. Specific licensing requirements relating to this competency, including requirements for refresher training, should be obtained from the relevant state/territory Work Health and Safety Regulatory Authority.

Support independence and wellbeing

Code - CHCCCS023 Contact Hours - 80
This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as, physical and emotional wellbeing. This unit applies to workers in a range of community services contexts who provide frontline support services within the context of an established individualised plan. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Recognise and respond to crisis situations

Code - CHCCCS019 Contact Hours - 45
This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services. This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Course Authorisation
Last updateWednesday, 15 November 2017 10:15 am
Approved by
Review DateMonday, 27 November 2017 09:41 pm